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  • Ferret Fact Service verdict: True. The claim that 25,000 calls had not been answered by the NHS 24 mental health hub is accurate. We don’t know how many of these calls were due to a delay in answering or because the person contacting the service abandoned the call quickly before it could be answered. But it is correct to say that all these calls "went unanswered".
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  • Ferret Fact Service verdict: True. The claim that 25,000 calls had not been answered by the NHS 24 mental health hub is accurate. We don’t know how many of these calls were due to a delay in answering or because the person contacting the service abandoned the call quickly before it could be answered. But it is correct to say that all these calls "went unanswered".
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